From the moment we brought the car to it first service we have been thoroughly happy will everyone we have dealt with.

There was no pressure to put down deposits or talk about finances until we were ready. The staff were extremely knowledgeable about the Skoda brand and provided information that was easy to understand and refer back to. The finance side of things was taken care of with ease and we were supported the whole way through. Nothing was too big of an ask. They talked to me as an equal buying partner (wife) - I have experienced at other places the sales person talking directly to my husband and expecting him to 'translate' the jargon. This was not the case at this dealership. Overall, we were able to test drive multiple cars and bring the kids in to test them out too as we were concerned about the size of the car as they grown into teenagers. My husband was able to do a lot of the background work and bring the cars to me at work and then I could come in ask my questions of staff after I finished. This made the decision very streamlined. Overall, a very good experience.

All the above, staff were friendly, there was a simple explanation of what the service involved, one staff member entertained my child while I was talking about the fees etc, my car was clean and tidy once I picked it up. Really happy with the experience.

The staff listened to me, were very polite and helpful.

The staff were really friendly and helpful, felt like we were all on the same page. Promises were kept and I was made to feel special. With a large variety of different makes across all yards all my questions were answered. Good coffee too. Thanks Jarvis Skoda

Kostas made the whole process of buying a car very easy with no pressure & he was genuine!

Keep up the good good work. Cheers!

Simon did a very good job on communicating through out the service and car was done on time as Simon had indicated.

I appreciate them keeping me up to date with what was happening.

Staff on the day were very helpful even in light of an element of the system that was not updated at purchase regarding servicing. This kind of issue can be dealt with poorly but the team at Jarvis were courteous, professional and resolved the discrepancy in their stride. Thank you Antonio for the lift and the system check and thank you John for the good communication on the service it self.

Requested to finish at a particular time. they did and also washed and cleaned my car.

Staff were very helpful, and did all they could keeping in touch with the progress of my yearly service. 

Thank you for your advice about the tyres, for thoroughly checking the key issue, following up with an email to Skoda and for completing the service in the time you said.

Antonio and all the team were very welcoming and helpful. Ended up with the car we wanted for the right price!